Cookie Policy

Last updated: September 2026  ·  Shop263, a Fignoc Technologies product  ·  Harare, Zimbabwe

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They let a site remember your actions and preferences (such as staying signed in) over time. We also use similar technologies such as local storage and pixels — we refer to all of these as "cookies" in this policy.

2. How we use cookies

We use cookies to:

• Keep you signed in and keep your session secure;
• Remember your cart and basic preferences;
• Protect against fraud and abuse (for example, CSRF protection);
• Understand how the Service is used so we can improve it.

3. Types of cookies we set

Strictly necessary

Required for the platform to work — sign-in sessions, security tokens, and the shopping cart. These cannot be switched off without breaking core features.

Functional

Remember choices such as your shop selection or display preferences to give you a smoother experience.

Analytics / performance

Help us understand which pages are used and where problems occur, so we can fix and improve them. These are aggregated and not used to identify you personally.

4. Third-party cookies

Some features rely on third parties that may set their own cookies — for example payment providers (such as Paynow) during checkout, embedded maps used for delivery location, and fonts or scripts loaded from content-delivery networks. Their use of cookies is governed by their own policies.

5. Managing cookies

Most browsers let you view, block or delete cookies through their settings. Blocking strictly necessary cookies will stop you from signing in or checking out. To learn how to manage cookies, see your browser's help pages (Chrome, Firefox, Safari, Edge and others all provide controls).

6. Changes

We may update this Cookie Policy as the Service evolves. The "last updated" date above shows when it last changed.

7. More information

For how we handle personal information generally, see our Privacy Policy, or contact us.